Contact Us
We are a small team, and every message goes straight to the people who build the product. Whether you have a quick question about your account or a big idea for a partnership, we would love to hear from you.
Support
Need help getting set up, have a billing question, or running into a technical issue? Our support team is here to make sure everything runs smoothly for you and your guests.
Reach us at support@welcomedeck.com
Partnerships and integrations
Are you a property management company, channel manager, or hospitality technology provider? We are always open to conversations about integrations and partnerships that make life easier for hosts.
Drop us a line at support@welcomedeck.com
Response time
We typically respond within 24 hours on business days. If your issue is urgent (for example, a guest-facing problem during an active stay), please mention that in your subject line and we will prioritize it.
We're here to help
No question is too small. Whether you are exploring WelcomeDeck for the first time or managing dozens of properties, we want to make sure you get the most out of every stay.
Email Us